FAQ

Veteran Owned Business displaying our rustic flag

How long does one item take to make?

 Each flag is completed in about 3-5 business days. Custom orders will take between 7-10 business days 

Can I hang these flags outside?

The flags are generally made for indoor purposes only but if you want one for outdoors just let us know so we can use treated wood and put a UV protection lacquer on.

How big can you make these flags?

 4 feet by 8 feet is the biggest we make. 6 inches by 12 inches is the smallest. Our most popular size is our 19x37 Inch Flag.

Are American flags all you make?

 No. we make other flags ranging from city to state and sports teams by request only. We can also make half flags with the other half being whatever you would like it to be.

How much do they weigh?

 

Our most popular size which is the Star-Spangled Banner weighs 17.5 lbs. All flags come with hanging hooks and felt pads on the bottom to make the flags ready to hang.

Is it safe to pay over square?

 Yes. Square is a SSL certified site much like Paypal and other big companies.

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What happens if my product is damaged?

 When we ship, all of our products are insured so if anything happens make a file and we will make you a new item free of charge. 

I want a custom flag. How do I order one?

If you are looking for a custom flag but don't see on in our options email us at splinterandthings@gmail.com. The more details the better and also if you have an image, please include it as well. 

Do you laser engrave your items?

As of right now we do not have a laser engraver. All of our products are made with a router CNC. We hand paint all of our images that require more complex work. 

What are the limits for engraving in the Star Field?

For custom images in the star field we have found out that the simplest designs create the best results.